The nonprofit graduate loan specialist
 
 
 
 
  Contact Us    

Questions About Your Account
accountaccess@accessgroup.org
E-mail questions about application or account status. NOTE: E-mail is not a secure method of communication because it may be intercepted by third parties. Please do not include any sensitive or private information, such as Social Security number or date of birth in your e-mail correspondence to Access Group.

Changes to Your Account
changes@accessgroup.org
E-mail any changes or missing information from your application to this address except for your signature and signature date.

General Inquiries
general@accessgroup.org
E-mail any other questions about Access Group, including loan pricing and eligibility.

Borrowers In Repayment
Find Your Servicer
Need Access Users
www.needaccess.org
School Administrators
Find Your Account Executive
Contact School Services
Job Applicants
recruitingservices@accessgroup.org

 

 

 

 

 

 

 

Reach Us By Phone
9 a.m. to 8 p.m. ET (Monday-Friday)

Toll-Free Customer Contact Center Line
800-282-1550

Outside the U.S.
302-477-4000

Fax Number
302-477-4080

Mailing Address
Access Group, Inc.
P.O. Box 7430
Wilmington, DE 19803-0430

Credit Reconsideration Address
Access Group, Inc.
P.O. box 7430
Wilmington, DE 19803-0410

Street Address
Access Group, Inc.
5500 Brandywine Parkway
Wilmington, DE 19803