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Access Group
offers a competitive salary and generous benefits package, including
substantial tuition assistance. Our employees strive for excellence
and value teamwork, quality, and the customer. If you share these
core values, we would
like to meet with you.
Please forward/fax
your resume, letter of application noting position name to:
Recruiting
Services,
Access Group,
Attn.: Human Resources
P.O. Box 7430,
Wilmington, DE 19803-0430
FAX: 302-477-4067
Via the Internet:
For additional information, or to send your resume via the Internet
for immediate consideration, CLICK HERE
NOW.
Current Openings
**Access Group, Inc. is an equal opportunity employer**
Senior Project Manager-IT
Successful candidates will possess:
- This is a contract to hire position
- At least 10 years proven project management experience with functionality development, enhancements, client ceonversions and vendor upgrades.
- Strong SDLC methodology experience
- Technical background preferred
- Project Management Certification preferred
- Demonstrated experience in leading large, complex IT projects and delivering results on time, on budget, on scope, and on quality.
- Projects could include: loan servicing and efficiencies, automation, regulatory compliance including borrower disclosures, tracking borrower activities, varying payment options, or developing and implementing 3rd party loan servicing capabilities.
- Demonstrated ability to handle large and complex or multiple smaller IT projects.
- Demonstrated ability to work within tight timelines for designated projects
- Must be extremely well organized and have the ability to be flexible
- Financial Services industry experience preferred particularly lending and/or credit.
- A self-motivator that plans and manages time well; ability to manage and coordinate multiple projects concurrently
- Excellent written, verbal and listening communication skills, with ability to interface at all levels of the organization
- Computer Proficiency: Adept at using MS Office suite and MS Project
- Flexibility performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
- Education - College graduate with Bachelors degree in Computer Science or related field with concentration in Information Systems/Sciences is preferred
- Interpersonal: Adept at establishing and maintaining effective working relationships with internal colleagues and external contacts
Responsibilities:
- Deliver large, complex project results on time, on budget, on scope, and at the highest quality.
- Create and maintain project scope, estimates, plans, status reports, costs and budgets, and issue and change logs
- Define project deliverables and review for quality
- Monitor task and deliverable progress, and take corrective action as required
- Report project status to project sponsors, and company management
- Coordinate with other members of and Business Departments to ensure project dependencies are being addressed.
- Monitor adherence to standards and actively checking for accuracy of data received or generated before acting on it
- Cooperate among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes
**Access Group, Inc. is an equal opportunity employer.
Collections Specialist (Full Time Evening)
Successful candidates will possess:
- This is a contract to hire position
- High School degree; College Degree preferred
- 6 Months-2 Years Collections/Call Center experience.
- Strong analytical, decision making and problem solving skills
- Excellent negotiation and listening skills.
- Student Loan, Banking, or Credit card call center experience a plus.
- Teamwork: Must be able to work effectively as a member of the Collections Team, and able to provide leadership needed to enhance development of team skills by direct reports.
- Problem Solving and Decision Making: Adept at making decisions that are consistent with achievement of organization's goals.
- Interpersonal: Adept at establishing and maintaining effective working relationships with internal colleagues and external contacts.
- Organization/Attention to Detail: Job requires incumbent to maintain and keep track of numerous administrative projects, files, meetings, and schedules/appointments. Must be able to keep work well organized and stay on top of numerous details.
- Proficient with Windows operating system, web browsers, electronic mail, spreadsheet, and MS Office
- Familiarity with all basic office machines and 10-key calculators
- Ability to use standard office equipment
- Ability to learn additional PC software independently
- Excellent oral and written communication skills.
- Strong facilitation skills required.
Responsibilities:
- Establish initial outbound contact with borrowers approximately 45 days before they go into repayment to introduce Access Group, discuss repayment options and answer borrower's questions.
- Inbound and outbound contact of past due borrowers and if appropriate analyze borrower's financial situation to offer best repayment solutions to meet the borrowers and Access Group needs.
- Ensure adherence to Federal Due Diligence for student loans, Best Practices for FDCPA other compliance regulations, and Access Group security policies
- Perform consistently to meet performance standards set by the department.
- Complete additional projects and tasks as assigned
- Adhere to customer service quality monitoring metrics.
- Assist Servicing department with return mail from the United States Postal Service.
**Access Group, Inc. is an Equal Opportunity Employer.
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